I've spent my fair share of time around news rooms over the years, first with the BBC and then with clients when I ran Mark Boulton Design. This piece from Nieman Lab has some gems in it. This is a standout, though:
“Make internal culture change a priority”: Articulate your organization’s values, use your community as active citizens instead of product users, and set up steps to hold others in your organization accountable for engagement
Pretty much applies to most modern organisations, though. Mobilise your internal community around shared goals at the same time as paying attention to your users or customers.
Jeremy's latest post on his recent AEA talk got me thinking. Some useful QA in the post too as well as other books and stuff you should read.
'Everyone is angry about CSS again'. Yep. Always.
I really like this idea. It's something I've tried to instill and do in many projects since running Mark Boulton Design, then at Monotype, and now at EMBL. The 'right amount of perfect' is never a perfect approach however. It's fine to do this in a project team that understands how web things are made. But when you're dealing with multiple teams, many stakeholders with different perspectives, then the 'figuring out phase' also becomes the 'showing how the sausage is made' stage. It requires coaching and a steady hand. Still sound advice, though.
"For a while that felt like it was almost the norm. That web designers confined to the illusions of Photoshop mocks were becoming more rare. And that web designers were getting better at working with their materials.
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