Mark Boulton

Category: “management”

Designers are people, too

Design teams in large organisations are scaling faster every year. These are organisations that have heavily invested in design as a differentiator and in doing so are struggling to provide the best management structure and processes to help brilliant designers to do amazing work. My growing fear is that this is at the expense of the work, but also of the health and wellbeing of swathes of designers.

Diamond discussions

Yesterday, I was pondering on how discussion frameworks can help streamline all sorts of things within design. Discussion guides help keep user research focussed and the results comparable. Kickoff meeting agenda guides can accelerate projects and are designed to uncover project difficulties before you start. The Five Whys is designed to really get to the heart of a problem and help the receiver to work through a potential solution in answering. Diamond discussions is a discussion framework to help you get from A to B to solve problems faster.

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