The Personal Disquiet of

Mark Boulton

User Experience Accountability

– November 18th, 2003 –

Scott Hirsch at Adaptive Path has written an interesting article on User Experience Accountability.

As designers we’re all too aware that we are under scrutiny on how a project runs. These metrics generally define a projects success but Scott points out that they are not metrics by which we can judge User Experience and therefore an accurate ROI indication.

Filed in: information-architecture.

Further reading